Frequently Asked Questions

Listed below are few of the most commonly asked questions about 'RADICAL INSTRUMENTS'. These are just FAQs and not a comprehensive list. For more details you may contact us directly.

1. Minimum orders & Samples?. 2. Payment terms?. 3. Bank Details?. 4. Shipping Charges & information?. 5. How can I get a quote?. 6. How can I get your Price List/Catalogue?. 7. ISO9000, CE, FDA, BS, ISI etc.?. 8. What are the countries Radical products are exported to?. 9. Company History?. 10. How to contact Radical Instruments?.

What is the minimum order that we can place?. We expect your minimum orders to to be of at least US$ 500.00. However, Samples against cost are available on request.

What are your payment terms?. All payments should be made in US Dollars or EURO, unless otherwise specified in the quotation sent to you. We give the following options for payment:- Full advance Payment :This method is most convenient for small orders as it minimizes the bank charges involved in other methods of payment. You may send payment by cheque or bank draft favouring 'Radical Instruments' to our Postal Address, or you may send Telegraphic Transfer (TT) or Wire Transfer to our Bankers under intimation to us. Part Payment in Advance : For bulk orders, we expect that you send 25% value in advance. Balance payment is payable against delivery of documents through your bank. This method involves bank charges which are payable by the customer. Letter of Credit : We expect Letter of Credit at sight against bulk orders. All bank charges as per the terms of Letter of Credit must be to the account of the buyer.

What are your bank particulars?. For sending overseas payment, our bank particulars are as under:- ABN AMRO BANK, NEW YORK SWIFT : ABNAUS33 FOR CREDIT TO ACCOUNT NO. 574-0-734179-41 OF ORIENTAL BANK OF COMMERCE WITH THEM FOR FINAL BENEFICIARY M/s RADICAL INSTRUMENTS 123, INDUSTRIAL ESTATE, AMBALA CANTT – 133 006 ACCOUNT NO. 104134 WITH ORIENTAL BANK OF COMMERCE, AMBALA CANTT – 133 001 (INDIA). SWIFT CODE : ORBCINBBA ABC Note: Please inform us before and after sending any payment to our Bank Account.

Please give some information on Shipping mode & charges?. Normal modes of shipment are "Sea Freight" and "Air Freight". However, we also use Courier for very small consignments. It is your option to ask for prices inclusive of shipping costs or we can send the goods on "Freight To Pay Basis". The shipping charges vary according to the size of shipment, destination and mode of despatch. C.I.F. prices are quoted if you inform us the exact quantity, destination and mode of despatch preferred by you.

How can I get a quote?. Please click here to fill the Enquiry Form.

How can I get your Price List/Catalogue?. Please click here to fill the Enquiry Form.

Do you have ISO-9000 & ISI Certification?. Yes, we are an ISO-9001 (2000) certified Company & our Student, Medical & Pathological Microscopes (Monocular, Binocular & Trinocular) are ISI Marked as per BIS standards.

Which are the countries to which you export your products?. We regularly export to more than 60 Countries all over the world. Algeria Australia Austria Bangladesh Belgium Benin Canada Chile Colombia Cyprus Denmark Ecuador Egypt Ethiopia France Germany Ghana Greece Guatemala Indonesia Iran Iraq Israel Italy Japan Jordan Kenya Korea Latvia Libya Luxembourg Malaysia Morocco Nepal Netherlands Nigeria Oman Pakistan Panama Peru Philippines Portugal Romania Singapore South Africa Spain Sri Lanka Sudan Sweden Syria Taiwan Thailand Turkey U.A.E. U.K. U.S.A. Vietnam Venezuela West Indies Zimbabwe

Tell me something about your company history?. Radical Instruments are leading ISO-9001 certified Indian Manufacturers of reliable quality and competitively priced Microscopes, Projectors, Optical Instruments, Microtomes and Educational Laboratory Equipment for the last three decades. Over the years, the company has built up its reputation by dint of hard work & skill of its engineers, technicians and workers. Each one of them has the technical capabilities and expertise to assist the customers in defining long term & short term laboratory needs. Our strong technical knowledge makes us intensively aware of customers needs, be it in product performance, technical information or prompt delivery. Considerable practical experience gained by us is easily accessible to customers because all sales enquiries and technical advice is handled by senior staff members, who have a sound technical background.

How can I contact Radical Instruments?. You can contact Radical Instruments by Email, Fax, Phone or Post. If you wish to have a quotation of any particular item, please click here. If you wish to have our price list, please click here. For all other reasons, use any of the following methods to contact us. E-Mail : Microscopes@vsnl.com ; info@radicalindia.com Phones : +91-171-2699485, 2699495, 2699137, 2699138 Fax : +91-171-2699238 & 2699543 Post : 123, H.S.I.D.C. Industrial Estate, Ambala Cantt - 133 006 (India).

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Visit our site for Microscopes and its Accessories : www.indianmicroscopes.com